Refund policy

RETURNS

We will fully refund unworn, unused items you are not completely happy with. In order to return items purchased online and receive a refund, we kindly ask you to complete the returns form contained in the package you received and send it back together with the item or fill the form: https://grazinimai.omniva.lt/. We would be grateful if you could also specify the reason for the return, this will help us to further improve in the future. Please repackage the goods thoroughly to avoid transportation damage and ideally re-use the original packaging. Please be informed that customer pays for return shipping. We accept returns of unused items within 30 days of receipt.

If items were purchased during a specific promotional deal or sale, such as "Buy 2, Get 40% Discount," all items included in the order must be returned together to qualify for a refund. Individual items cannot be returned separately unless deemed defective or non-compliant with our return policy.

In the event that the Buyer returns only one item of a promotional deal where multiple items were purchased together, we reserve the right to issue a refund excluding the full price of the item that the Buyer decides to keep.

For Returns please post to:

A.Kudresovo firma
Kalantos str. 28, Kaunas
LT-52495, Lithuania

Once your return is received and approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Shipping and handling fees are not refundable.

NEED HELP?

Please contact our customer service:
E-mail: contact@kudreshov.com
Mon - Fri 8:00 - 17:00 UTC/GMT+2